Accessibility Statement

Hotel Waldfrieden GmbH strives to make its websites www.waldfrieden.at accessible in accordance with the Federal Act on the Accessible Design of Websites and Mobile Applications of the Federal Government (Web Accessibility Act – WZG) BGBl. I No. 59/2019 as amended, and the Federal Disability Equality Act (BGStG).

This accessibility statement applies to www.waldfrieden.at.

Accessibility is more than just a matter of course for us – it is something we deeply care about. We want our website to be easily usable by everyone and work with great care to ensure this. We make every effort to implement the necessary adjustments to the best possible extent and are constantly working to integrate new content in an accessible manner.

Our goal is to provide unrestricted access to our digital services for all website users – regardless of their individual needs.

This website is largely compliant with conformance level AA of the Web Content Accessibility Guidelines (WCAG) 2.1 and with the applicable European Standard EN 301 549 V3.2.1 (2021-03) pursuant to Directive (EU) 2016/2102 of the European Parliament and of the Council.

Responsive Web Design:
Our website is optimized for different devices (smartphone, tablet, desktop computer) using responsive design. Content elements are automatically optimized for readability and adapted to the respective screen size. Adequate contrast has also been ensured in the design.

Keyboard Navigation:
The main menu can be operated via keyboard (tab key, arrow keys). Interactive elements are accessible and operable via keyboard.

Structure and Semantics:

• All pages have meaningful page titles
• The language of the page is declared in the markup
• HTML markup is standards-compliant
• Headings are structured hierarchically
• Links have descriptive labels

Accessibility for Assistive Technologies:

• Alternative texts for informative images
• Sufficient color contrasts
• Screen reader support

The following content is not fully accessible for the reasons listed below:

Non-compliance with accessibility requirements

• Texts and comprehensibility: We strive to write our texts with minimal abbreviations and foreign words, avoiding overly complex sentence structures. If a text is unclear, we welcome feedback.
• Contrast issues: Some isolated contrast problems may occur, mainly with cookie banners overlaying existing content and third-party content.
• Multimedia content: Not all videos have subtitles or audio descriptions.
• PDF documents: Older PDF files may not be fully accessible.

Disproportionate burden

• Third-party content: Our website makes use of external services and content (e.g., online booking systems). We cannot guarantee their full compliance with accessibility requirements as they are outside our control.
• Legacy content: A full retroactive adjustment of all existing content, particularly older PDFs and multimedia content, would represent a disproportionate burden. 

• Alternative contact options are available:
  Mail: [email protected]
  Phone: +43 368761487

We strive to implement accessibility for this website to the best of our ability within the scope of technical possibilities and legal requirements. Full accessibility cannot be guaranteed, especially for complex or dynamic content and when embedding external tools (e.g., booking systems, widgets, forms).

According to Article 5 of Directive (EU) 2016/2102 and § 15(2) WZG, certain requirements may be waived if implementation would impose a disproportionate burden. The legitimate economic interests of the website operator must also be taken into account.

We continuously review and improve accessibility but cannot provide a legally binding guarantee for a fully barrier-free implementation of all content.

Hotel Waldfrieden GmbH places great importance on the continuous improvement of accessibility. The services and content on this website are constantly being updated, expanded, and improved. Ease of use and accessibility are of particular concern to us.

If you notice any barriers that prevent you from using our website – issues not described in this statement, or deficiencies regarding compliance with accessibility requirements – please let us know:

Hotel Waldfrieden GmbH
Stocker Family
Rohrmoosstraße 110
8971 Schladming-Rohrmoos

+43 3687 61487
[email protected]

We will review your request and inform you of the result and any measures taken or planned within 3 months. Please describe the issue and provide the URL(s) of the relevant subpage(s).

If you do not receive a satisfactory response from the contact option above, you may submit a complaint to the complaints office of the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically via the complaints office contact form:

FFG Complaints Form

The FFG will examine whether the complaint relates to violations of the Web Accessibility Act, particularly shortcomings in compliance with accessibility requirements, by the federal government or an institution attributable to it.

If the complaint is justified, the FFG will issue recommendations and propose measures to remedy the identified deficiencies.

With the entry into force of the Accessibility Act (BaFG) on 28 June 2025, affected persons may also contact the Social Ministry Service, acting as the market surveillance authority, in cases of non-compliance with accessibility requirements.

This statement was created on 22 August 2025.

External evaluation: The statement is based on an assessment carried out by Algo GmbH.

This statement was last reviewed on 22 August 2025.